Appointment Cancellation & Refund Policies
1. In order to receive a full refund, you must cancel 48 hours prior to your appointment date and time. Exceptions will be made for emergency situations.
2. When you book your appointment, you will receive a confirmation email, a 24-hour reminder email, and a 2-hour reminder email. All of these emails provide links to cancel and reschedule your appointment online.
3. If you do not show up for your appointment, you are responsible for the full session rate. Exceptions will be made for emergency situations.
General Terms & Conditions
THIS SITE IS PROVIDED BY Cascading Joy Wellness ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. Cascading Joy Wellness MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Cascading Joy Wellness DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Cascading Joy Wellness DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Cascading Joy Wellness ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Cascading Joy Wellness WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.